Yes, I would be happy to sit down and discuss the process with you before purchasing! We can work out which photos to use and size of the portrait you want as well as any additional details. Click this link to book a consultation!

Once you select your canvas size and place your order, you’ll submit your reference photos and any specific preferences (such as background colors or special details). You can schedule a consultation where I’ll review your photos to ensure they’ll work well for painting. Once approved, I’ll begin crafting your custom portrait and keep you updated on progress along the way before safely packaging and shipping the finished piece to you.

I schedule custom portraits on my schedule based on when payments are received. Depending on the size of portrait it may take longer or shorter. I will communicate the estimated completion date either during your consultation or after your purchase.

Yes! Multiple pets can be painted together on larger sizes. You don't even need a single photo with all of your pets together—I can combine individual photos into one cohesive painting.

Generally, I recommend square sizes for bust portraits and rectangular sizes for a full body portrait. We can discuss if you want in a consultation.

The best reference photos are taken in bright, natural daylight (outdoors or near a window) at your pet’s eye level. Look for sharp, clear images where your pet’s eye color, coat texture, and distinct features are clearly visible. Avoid direct flash or blurry photos.

• Find good lighting.
• Get at the pet’s level. You may need to get on your knees or crouch down to their eye level.
• Get their attention, so they are looking directly at the camera.
• If they won’t stand up their ears, feel free to scratch behind their ears to take a photo. Make sure to include another photo in the same position with their ears down without your hand in the photo.
  

Please send whatever photos you have to sarahbowden.art1@gmail.com! While high-resolution photos are ideal, I frequently work with older or memorial photos. Send over your favorite options, and we can discuss which one will translate best into a painting. If you purchase before scheduling a consultation, if I feel I cannot use the photos you have, I will give you a full refund.

Absolutely. You can specify a color palette, request a clean neutral tone, or ask for custom additions (such as special name tag detailing).

Yes. You will receive a photo proof of the finished painting prior to shipping to ensure you are happy with the final result. If you are not, you can request edits. No edits can be made after the painting has been sealed.

Inital Beginning of Painting: Once the artist begins work on your painting, orders are no longer eligible for a full refund in the event of a cancellation. Instead, cancellations at this stage will receive a 50% refund of the total purchase price. The remaining 50% is non-refundable and will be retained to cover the artist's time, labor, and materials.

Finality of Sale: Once the client approves the final preview and the painting is shipped, the sale is final. No refunds, partial or full, will be issued after the artwork has been dispatched.

If your order arrives damaged during transit, please take clear photos of the damaged item and the outer packaging within 48 hours of delivery and contact me at sarahbowden@sarahbowden.art. A replacement or repair will be arranged right away.